Hey, I applied online over a month ago, paperwork I needed to acquire lengthened out the process unfortunately. However the issue seems to be that I cannot access my file online thru the defences site. I've only ever been able to access it maybe 4 times collectively over the past 2 months. Once since sending off my recent batch of paperwork ... Everytime I log in it seems to give me this error "General Saml Partner Error." I thought maybe it was just my computer so I tried others and to no avail nothing changed same error.
My question is basically is anyone else possibly having the same issue ?
It is the access key site www.cledacces-accesskey.gc.ca
allows you to track your progress of application online ... No call yet either which is why I'd like to see my file info as once last week I managed to get it to work and noticed I may have missed a few pieces of paperwork however now I cannot access it to find out ... ?
At quick glance I noticed something along the lines of Letter of references (2) being needed but that wasn't in my initial paperwork to be sent out I never got mention of that at all... Also upon doing some research I've been lead to believe there's specific guidelines to follow with those reference letters. So I'd rather find that out before asking 2 of my references to write me one only to find out they did it incorrectly or I misinformed them ... Any ideas ?
Any help is greatly appreciated, thanks